Warranty

Green-Hail, LLC (hereafter called Green Hail) will provide repairs to the sheet metal for your vehicle when Green-Hail’s Paintless Dent Removal (hereafter called PDR) repairs are responsible for defects to that sheet metal as specified below under the following terms, conditions, and limitations:

Warranty

This warranty applies to the panel(s) on your vehicle which are PDR repaired by Green Hail, LLC of Celina, Texas. It covers your vehicle under your ownership during the warranty period. The warranty only applies to the section of the panel(s) which has been repaired by Green Hail and its authorized designees. section is defined as the portion of your panel(s) which was dented and subsequently PDR repaired by Green Hail; and only that specific portion of the affected panel(s).

Warranty Period

The warranty period corresponds exactly to the warranty period provided by the manufacturer of your vehicle for coverage of defects in paint finish and corrosion resistance or as long as you own the vehicle, whichever is greater. That is, Green Hail warrants that its work will not compromise the finish or corrosion resistance of the sheet metal panels on your vehicle for as long as you own your vehicle.

Warranty Repairs

Repairs of the defective PDR work performed by Green Hail shall be limited to those performed by a repair facility which employs standards refinishing and repainting repairs to sheet metal panels. Green Hail shall pay for the cost of necessary repairs directly to the repair facility which performs said repairs. The selected repair facility shall be one chosen by Green Hail upon review of at least two (2) estimates of repair costs submitted by you.

Repair Charges

There shall be NO CHARGE to you for approved repairs performed according to the specifications outlined above. Green Hail shall not be responsible for charges of a non-repair nature, e.g., cost to rent a replacement car while a “body shop” repairs the affected sheet metal panel(s) or, for items such as loss of vehicle use, or for time or wages lost due to the performance of warranty repairs.

Warranty Limitation

You must check the paint finish and anti-corrosion warranties provided by the manufacturer of your vehicle. Its limitations as to causes of defects which qualify for the manufacturer’s coverage apply to the Green Hail warranty as well. Specifically, Green Hail’s warranty is limited to defects caused by Green Hail’s PDR repair work. ALL other paint, finish and corrosion coverage is reliant upon the terms, conditions and limitations of your vehicle’s manufacturer’s warranty.

To Obtain Warranty Repairs:

To obtain warranty repairs call the Green Hail warranty center at 1-844-659-1444. You are responsible for keeping the records of your PDR repair and presenting said records to the Green Hail personnel at the time of warranty claim. Failure to present said records may result in denial of your damage claim.

Coverage Exclusions:

In general, for a case in which your vehicle’s manufacturer excludes warranty coverage, Green Hail will exclude it as well on the PDR repaired area of your vehicle’s panel(s). Some of these exclusions on the PDR repaired area include but are not limited to:

Damage caused by objects striking the panel(s).
Damage caused by a collision with another vehicle.
Any alteration of your vehicle’s affected body panel(s) by you such as: repainting, use of cleaners or solvents which your manufacturer does not recommend, or modification by you of the shape of your vehicle’s affected body panel(s) for any reason.
Damage caused by airborne chemicals, stones, hail, tree sap, flood, etc.
Check your manufacturer’s warranty for a full list of such exclusions.

Other Terms

This warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state. Green Hail does not authorize any person other than its own employees to create any other obligation or liability in connection with these designated Paintless Dent Removal repairs.

PERFORMANCE OF AUTHORIZED REPAIRS IS THE EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY, OR ANY IMPLIED WARRANTY. GREEN HAIL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, LOST WAGES OR VEHICLE RENTAL EXPENSES) RESULTING FROM BREACH OF THIS WRITTEN WARRANTY, OR ANY IMPLIED WARRANTY.